Hi, this is the privacy notice for Derby Estates. We’ll keep things as simple as possible, and in this policy, we shall refer to ourselves as ‘we, ‘our’ or ‘Derby Estates’.
We’re fully committed to protecting your privacy and the confidentiality of your personal information.
Under the law you have several rights relating to your data protection.
You have the right to unsubscribe from any marketing emails at any time, and by law we must make this process easy for you.
You also have a right to lodge a complaint with an authority if you feel your data is not being treated as it should be.
If you wish to find out more about your data protection rights and why this is important, please visit the ICO website here
So, the personal data we collect from you includes:
Anything you input into our forms, which includes your name, company name, phone number, email address, and inquiry type. We keep this information to contact you about your inquiry.
Anything we might need to take note of if you contact us via telephone or email.
If you look to the cookie section below it will explain how we use your data concerning google analytics.
The general data you provide to us via website forms or other communications will be used to communicate with you about your inquiry and interest in letting or renting with us.
If we sustain a professional relationship then we will use your data to contact you, so that we are able to run our business to the best of both of our interests.
We never pass your data on to third parties for marketing purposes without your permission.
We will only ever, rarely, need to share your details with ‘third party’ partners if it is required to complete the work we have agreed to do for you. This may be in the case of arranging maintenance work, or things of this nature. Your data will always be protected.
The way that we use your data is compliant with data protection laws including the Data Protection Act 1998, GDPR, and other relevant policies.
We keep the data as long as we need to communicate with you about your inquiry, tenancy or property. We also keep the data to follow up on inquiries and check in on our clients from time to time. If you ever wish to stop hearing from us relating to your inquiry on our website then just email back and let us know.
We do not keep data longer than necessary. If we do not get a response from you we will keep your data no longer than 1 year.
Our services and website are not designed for, or targeted to, children of 13 years or younger. Any data collection via cookies or through our website forms is unintentional on our part. We won’t do business with children and so we won’t keep personal data if children do come through to us.
A cookie is a tiny file used on most websites to collect information about website visitors. Our cookies do not collect personal identifying information, they just track your behaviour on our website.
We use Google Analytics to do this.
There are also third-party cookies which appear on our site, through social media embedding and other features of our website. When we are warning you about the cookies on our website, you should also be aware of the third-party cookies from other sources.
We use google analytics on our website. This collects cookies and is widely used across the web. It collects information about your activity on our site, the device used to access the site, how you came on to the site (directly, through social, or through google) and your general location.
We use this information to gather feedback on our website, to see how users behave on our website, and to learn how they came to our website. It helps us to improve our site based on this information.
The data that we see through google analytics does not include any personal information.
You can ask us at any time to update or remove your personal information by emailing us at firstname.lastname@example.org
You can also request a copy of any personal information we hold about you. Just write to us at email@example.com